Talk to a Cookie Packaging Rep
Call or WhatsApp (503) 461-4788, email info@thecookiebags.com, or use the form below. Include your cookie size and artwork if you have them and we can quote right away.
Free design preview
Design Your Packaging
Choose a bag or box, put your logo on the real photo, pick a ribbon and send it. We reply with a free proof within one business day.
1 Pick your bag or box
2 Add your logo
Drag the logo on the photo to place it.
3 Ribbon or twist tie
Send us a message
Share the size, the count and your artwork. A packaging specialist replies with a price and a free digital proof within one business day.
- Free proof before anything prints
- Production in 4–6 business days
- Free shipping to the US, UK, Canada and Australia
Rather talk it through? Call (503) 461-4788 or message us on WhatsApp.
Questions
What is the fastest way to reach you?
Phone or WhatsApp at (503) 461-4788. Email info@thecookiebags.com works best when you have files to send.
Can I send artwork on WhatsApp?
Yes, for logos and photos. For print files, email or the upload field on the form keeps the full quality.
What should my first message include?
The product, cookie size, quantity and any deadline. A photo of your cookie next to a ruler helps us size the bag.
Can someone help me choose between a bag and a box?
Yes. Tell us what you bake and where you sell it, and a rep suggests a bag or box and a material.
Can I ask about an order already in production?
Yes. Contact us with your name and order details and we tell you where it is in production or shipping.
Who do I contact about a misprint?
Write to info@thecookiebags.com with photos inside 10 days of receiving the order. Faulty pieces are either reprinted or refunded.
Can I change my shipping address?
Yes, before the order is dispatched. Tell us as soon as you know so the label goes to the right place.
Do you work with bakers outside the US?
Yes. Bakers in the UK, Canada and Australia get the same free delivery as customers in the US.
Can you help with a repeat monthly order?
Yes. Tell us how many bags or boxes you use each month and we quote sizes and quantities that fit how you sell.
Where does the contact form go?
The form below goes to our packaging team with your details and any artwork you upload.
Still wondering? Message a baker-packaging specialist. A real person replies within one business day.